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Taking The Job Home



TAKING THE JOB HOME

By

Richard N. Southworth
Criminal Investigator
Virginia Office of the Attorney General

One day, while riding in the car, my 16-year-old daughter
and I began to talk seriously about our relationship. I told
Michelle that at times, it appeared as though she was angry with
me and that nothing seemed to ease this rage. Almost instantly
she responded with tremendous force, "I am! When I needed you,
you weren't there for me. When I wanted to cuddle up on your
lap and talk, you were unapproachable. Now you want to be part
of my life, and I resent the hell out of it. You're damn right
I'm angry!"

I spent 16 years with the Virginia State Police before
leaving to pursue other interests. But I also left because I
was burnt out. Something was very wrong in my life, and I knew
it was somehow related to being a police officer.

No one can deny being a police officer is tough. There is
tremendous stress associated with the profession. Most of us
have experienced it, or at least have seen it in fellow
officers. We know the strain it places on marriages and
families, the divorces and family break-ups it causes. We also
are intuitively aware that much of this discord is a result of a
family member being a police officer.

My daughter also is clearly aware of the connection.
During our conversation, she admitted that she knew when to keep
her distance when I first came home from work, and how she could
tell when I responded to a bad automobile wreck or had been
involved in a high-speed chase. Recently, when I considered
returning to law enforcement, she emphatically stated to a
friend, "No, I don't want my daddy doing that again!"

When looking for causes of family turmoil, we often focus
on the negative aspects of the job--the shift work, being on
call, the constant exposure to pain and suffering. Compounding
the situation are the frustrations caused by the court system or
the department's administration that seems to offer rigid
discipline and little support. All have negative effects on
personal relationships.

The negative aspects, however, are only part of the
problem. The positive aspects, when taken home, are just as
destructive. The traits and dispositions that make exceptional
police officers unfortunately can also make very poor spouses,
parents, and friends. To the extent that these traits and
dispositions are developed and supported through police training
programs and peer support systems, we seem to have
institutionalized marital and family turmoil in our profession.

DISPOSITIONS

To understand what I mean, it is first necessary to
understand the patterned responses police officers develop to
help themselves function in similar situations. These patterned
responses are called "dispositions," (1) which help us to
respond quickly and without conscious thinking to similar
events. Without dispositions, we would have to evaluate every
event, decide on the best course of action, or think about how
to perform each action.

But, dispositions are more than habits; they include
thoughts, emotions, and actions. For example, as a trooper,
when I observed a vehicle being operated in a reckless manner, I
would think, "That guy's dangerous. He needs a ticket!" I
might feel keyed up and even somewhat apprehensive and
aggressive as I prepared to stop the vehicle. Then, I would
check the traffic, place my vehicle in the proper position, and
stop the suspect.

These thoughts, emotions, and actions make up a disposition
a patterned response to a repeated event. Training, peer
modeling, and repeated similar experiences developed my
disposition to traffic violators.

DISPOSITION TRANSFERENCE

Occasionally, dispositions developed for a professional life
transfer to personal situations in such a way that they are
destructive. Quite simply, it happens when an officer "takes
the job home."

When my daughter, who is learning to drive, makes a reckless
maneuver, I think, "That's dangerous, she has to be
corrected!" Feeling keyed up, apprehensive, and aggressive, I
respond, "If you do that again, you won't drive for a month!"
It is the same response I made to a traffic violator years ago as
a trooper. The disposition is still active. It may have been
appropriate as a trooper on patrol, but with my daughter, it is
inappropriate and destructive to our relationship. Besides, such
a response does not help her to learn how to drive.

Transferring professional dispositions is a serious problem
for police officers, especially since most officers are unaware
that it occurs. To make matters worse, police officers usually
assume these dispositions are appropriate. We cannot understand
why the rest of the world does not think, feel, and act in the
same manner. When my wife tells me that I am being too hard on
my daughter, I respond bluntly, "She's got to learn to drive
right!" Then, we are likely to argue about the appropriate way
to discipline children. Not teach, mind you, but discipline.
And so, the cycle goes on.

LAW ENFORCEMENT DISPOSITIONS

To Be Professional

In recent years, talk has centered on the professional
police officer, one who is well-trained, well-equipped, and
well-paid. But, how does professionalism translate into a
disposition?

As a trooper, I dressed neatly, spoke politely, and carried
out my duties with authority. This seemed to capture the
professional image. My professional disposition kept me alive in
many situations, and there is no doubt that my professional image
helped to build the public's respect and cooperation. Besides,
it makes us feel good about ourselves.

Yet, this same disposition can have a destructive effect on
family relationships. For example, when I came home after being
on patrol for 8 hours, I walked into the house still carrying
myself erect with the hat pulled down over my eyes. My kids
would run up to greet me, but would stop short of jumping into my
arms. In fact, they kept their distance. This professional
image is at least part of what my daughter referred to as
"unapproachable." The professional dispositions, which worked
in a law enforcement context, were inappropriate at home. I
should not have been looking for the same type of respect in my
family relationships that I sought in my job.

Another detrimental effect of this disposition is that my
family knows the image is a facade. At home, I dress like a
slob, am known to slump on the couch watching some dumb TV
program, and can be heard cursing about some chore I do not want
to do. In short, they have seen me when I was anything but
professional. When I act out my professional image at home, they
either respond to me as being pompous or refuse to take me
seriously.

All of this sets into motion a destructive spiral. As my
family pulls away, I accuse them of not caring. When I perceive
that they do not respect me, I fight for that respect in other
destructive ways, pulling myself away even farther from my
family.

As a trooper, the professional disposition built respect and
self-confidence. Occasionally, it even helped to keep me alive.
However, in my relationship with my family, it built a wall
between us, and at times, left me feeling alienated and alone.

To Take Control

A police officer is expected to be in control, no matter
what the situation. We act out this disposition--taking
control--every time we respond to a radio call or observe a
violation. Once we decide on a course of action, there is the
badge, gun, and backup to enforce it. And, although our actions
may be questioned later, in the heat of the moment we are in
control. Taking control is at the heart of what it means to be
a police officer.

But, what happens when we take this disposition home? In
varying degrees, we become dominating spouses and authoritarian
parents. Take, for example, the day my wife was trying to get
our son to wash the dishes. They were locked in a battle of
wills. After I walked into the kitchen, I evaluated the
situation and immediately took control. I admonished my wife for
being bossy, talked to my son about responsibility, and told
everyone else to leave the room so that the job could get done.

In less than 5 minutes, I issued a warning, dispersed the
participants in the dispute, and got the job done. I acted like a
good trooper. The problem was that I still had to live with
these people. I could not get into my patrol car and drive away.
Predictably, my wife and I argued, my daughter defended her
mother, my son sulked, and I justified my actions like a good
trooper. Everyone was upset, all because I took control.

My actions were totally inappropriate in the context of the
family relationship. I embarrassed my wife in front of the family
and undermined her authority. In the end, I alienated myself from
everyone. This was not a situation that called for me to take
control. Probably, it did not require any response from me at
all. If it called for a response, it should have been a
supportive, caring response, not an authoritative one. The
disposition to take charge was destructive when acted out in my
family relationships.

To Remain Detached

Police officers encounter a substantial amount of pain and
suffering, and each time, we must deal with it regardless of the
situation. The training to handle whatever comes our way starts
early. From the first day at the academy, we are told repeatedly
never to become emotionally involved. This desensitization keeps
us from being devastated by the human tragedy we encounter daily.
Emotional uninvolvement is part of the job.

One day, while riding with another police officer as part of
a training program, we responded to a suicide. We found two old
women sobbing uncontrollably, while a young man screamed and beat
the wall with his fists. His brother had hung himself in the
next room. The officer's only response to all of this was to
threaten to arrest the women and the brother if they did not keep
quiet.

The training was clear. The only way to deal with this type
of situation was to remain detached, and he expected the victim's
relatives to respond in the same detached way.

It's not hard to see what happens when we take this
disposition to remain detached home with us. When my wife's
mother died, I wanted very much to comfort her, but all I felt
was impatience with the whole matter. As hard as I tried, I
could not empathize with her pain, and I knew she could feel my
impatience and detachment.

To remain detached in emotionally charged situations serves
us as police officers in emergencies. Without it we probably
could not function. But when we take this disposition home, it
is destructive. For me it was a major component of what Michelle
was talking about when she told me that I was not there for her
when she needed me as a child.

To Question Everything

Police officers are trained specifically to be suspicious
of everything. In the legitimate interest of safety, we
approach every vehicle and every person as a potential threat.
We frequently sit with our backs to restaurant walls and often
follow regulation by carrying a weapon everywhere we go.

An investigator questions the truthfulness of every
statement made by criminals, witnesses, and victims. Even when
preliminary information contains no indication of deception,
investigators with well-developed investigative dispositions
keep asking themselves what they missed. Even as I write this
article, I recognize that I am predisposed to ferret out the
negative aspects of my police experience rather than the
positive ones that were obviously present.

There are good and valid reasons for questioning everything.
Quite honestly, it keeps police officers alive and solves cases.

Questioning everything permeates police training. Once I
helped to teach a class on vehicle stops. For several days, we
put the group through every conceivable situation in which they
could get hurt or deceived. During the simulations, the trainees
were lied to, argued with, threatened, and shot. Not one
situation involved an honest person who engendered trust.
Indeed, such focus on the risks involved in routine traffic stops
serves to keep officers alive.

However, when applied to family situations, questioning
everything quite simply makes spouses and children suspects in
every family encounter. When I discovered that my hairbrush was
not on the dresser where I always keep it, I caught myself going
from family member to family member, basically conducting a
criminal investigation. I questioned each person critically, and
when no one confessed, I went back and questioned them again.
The second time around the questions were even more pointed.
They sounded frightfully like interrogations, complete with
accusation and trick questions designed to trip them up. When my
daughter got angry, ran up the stairs, and slammed her door, I
simply responded, "I was just trying to find my damn brush!"

It was not wrong to ask family members what happened to my
brush. The problem was in the approach and the underlying
attitude of distrust. When they denied knowing where the brush
was, I did not believe them. I accused them of lying to me. I
responded like a trooper, not like a husband and father.

The important point to be made here is that this was not a
thought-out response. I did not want to act this way. It was a
patterned response that was triggered by the situation. Given
the same type of situation at work, the response would have been
appropriate. With my family, it served to create conflict and
distance between us.

This disposition has been the most destructive in the way I
handle situations involving my teenage daughters. Like most
parents, one of my greatest fears is that my kids will become
involved with drugs. But, there are good reasons why I trust my
kids when it comes to drugs. Yet, let one of them come home
late, looking even a little tired, and the disposition to
question is triggered. Recently, when Michelle came home really
tired and stressed out, I knew there were good reasons for her
appearance. But, I immediately started looking into her eyes and
asking questions that could only indicate that I thought she
might have been using drugs. I really didn't think so, but I
still asked the questions.

Michelle's usual response to such questioning is
accompanied by anger. This time it was different. She simply
looked at me and said, "You really believe I've been using
drugs, don't you." The pain in her eyes overshadowed the
tiredness. Of course, I denied it and tried to explain. But,
the damage was done. After discussing the matter, I think she
understood. But, the subconscious effects of that encounter on
our relationship, and others like it, will never be fully known
to either of us.

CONCLUSION

Transferring professional dispositions to one's personal
life can have a destructive effect. With a little reflection,
every law enforcement officer can find instances of this
occurring either in family relationships or in other personal
situations.

This transference also poses a very serious problem, one
that is not recognized or dealt with in police training
programs. In fact, it is often denied outright, while we argue
that the rest of the world is out of step. However,
professional dispositions cut at the heart of what it means to
be distinctively human.

The facade of professionalism keeps family members and
friends at a distance. Recognizing this, where do we go from
here? While talking to a friend, I stated candidly, "Maybe what
makes a good police officer doesn't make a good human being!" I
hope this is not true, and I sincerely do not believe that it is.
But, some aspects of the profession change us and cause us
serious problems for the rest of our lives. If we as police
officers are to live full and rewarding lives, and especially if
we are to maintain meaningful relationships with our spouses,
families, and friends, we must face these and other problems of
our profession.

We need to work hard to deactivate those destructive
dispositions when we leave the job. We must allow ourselves to
become vulnerable, to show respect and concern. Most
importantly, we have to find a way to trust our loved ones.

The problem is not inherent in the profession; it is not
caused totally by society or the system. Yet, neither the
profession nor society will find the solution apart from us. In
the end, we are the only ones with the necessary motivation or
insight to find a better way.

FOOTNOTE

(1) Adrian Van Kaam, Formative Spirituality Human Formation,
vol. 2 (New York: Crossroad Publishing, 1985), chap. 1.
 
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