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 1?   ?        ?   " " # # # NORMAL.STY                                                            $ @   ?     " "   # ? *****************************************************
 *                                                   *
 *       AT&T acronyms and other information         *
 *                                                   *
 *           written by Digital-demon                *
 *              MATRIX BBS (908)905-6691             *
 *                                                   *
 *                                                   *
 *                A Modernz Publication              *
 *            (C)opyright June 15th, 1991            *
 *****************************************************
 
 This is a text philes that should be general information to an AT&T employee so may help you in  engineeering.
 The frist part is a list of acronyms that come up in AT&T manuals and menos.  The second part will i some 800 numbers to reach specific AT&T departments.
 
 PART I  : ACRONYMS
 
 RNOC- regional network operations center
 NOC- Network operations center
 LOA0- limit operator attempt/ no attempt
 (relating to 900 #s generally)
 LOA1- limit operator attempt/ 1 call
 NCA- no circuit available
 ROA- reorder anouncement
 BY- busy signal
 EA- emergency anouncement
 OVLD- overload
 HTR- hard to reach
 TBL- trouble
 POTS- plain old telephone service
 OOS- out of service
 120IPM- reorder
 60IPM- busy signal
 DDD- (customer) direct distance dialing
 IDDD (customer)DDD/international
 CC/CC- country code/city code
 NN- national number (country code)
 NPA- numbering plan are (area code)
 NXX- local exchange or code
 OVS- overseas
 CXR- carrier
 FAX- facility
 IOC- international operator center
 EQUIP- equipment
 FLR- failure
 2STP- no. 2 signal trnasfer point
 NCP- network control point
 EO- end office
 AT- access tandem
 VCA- vacant code announcement
 EMO- emergency calls only
 DB- databse
 ANI- automatic number identification
 ONI- LEC version of ANI
 LEC- local equipmetn carrier/ local area carrier
 
 PART II:
 800-346-3288  (employee only lone <g>)  FIND-AT&T services
 800-222-0400  long distance service - WATS, calling plans
 800-222-7747  gift certificates
 800-247-1212  computer and data services
 800-247-7000  multi-line phone and fax
 800-555-8111  1-2 line equipment (leased)
 800-222-3111  1-2 equipment (purchased)
 800-325-0138  long distance billing
 800-922-0354  servie and repair of computers
 800-237-0016  service and repair of data systems
 800-242-2121  PBX,dimesion, system 75/85
 800-222-0300  AT&T long distance service
 800-call-att  calling card orders
 800-222-0300  long distance repair
 <on 6/14/91 this line was out of order <g>>
 800-874-4000  international dialing instructions and rate
 800-426-8686  toll free 800 directories
 800-424-2988  federal systems
 800-222-part  national parts sales center
 800-327-9012  universal card service coproration
 <the credit card/calling card>
 
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