New Totse

So I randomly decided to contact them again after burning my hand on their shitty carafe, and FINALLY got a response. I finally said fuck it and gave them the brewer serial number, and believe it or not, they're supposedly sending me a new carafe. How willing they were to give up something with an MSRP of $20 with ZERO proof I even own a Keurig is beyond me.

Piss and moan hard enough and people will give you what you want just to get you to go away. Karens use this strategy for just about everything.

They were real quick to help when I told them I scalded my hand on their defective lid.